Shipping

Shipping Policy

Thank you for shopping with us! We understand how important it is for you to receive your order promptly, and we are committed to ensuring a smooth and efficient shipping process. Please review our shipping policy below:

1. Order Processing
All in-stock products will be processed and shipped within 3 business days from the date of your order.

2. Shipping Time & Methods
Shipping times vary based on your location and the chosen shipping method at checkout. Once your order is shipped, you will receive a confirmation email with tracking information.

3. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to monitor your shipment’s progress.

4. Customs and Import Duties
For international orders, customs and import duties may apply depending on your country’s regulations. These fees are the responsibility of the recipient. We recommend checking with your local customs office for more details before placing an order.

5. Shipping Delays
While we strive for timely delivery, delays may occur due to customs clearance, holidays, or unforeseen carrier issues. We appreciate your patience and understanding in such cases.

6. Order Changes & Cancellations
To ensure quick processing, orders cannot be modified or canceled once they are submitted. Please review your order carefully before completing your purchase.

If you have any questions or concerns regarding your order, please feel free to contact our customer support team. We appreciate your business and are committed to providing you with the best possible shopping experience.

Thank you for choosing us! We appreciate your trust and support in caring for your beloved pets.